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FREE LIVE B2B SALES WEBINAR

Why Buyers Hesitate — and What Better Sales Conversations Change

FREE LIVE B2B SALES WEBINAR

Create clarity before adding more information

A free live session for anyone responsible for moving B2B buyer conversations forward — without pushing too early or creating unnecessary pressure.

Whether you sell directly or lead people who do, you will learn three practical shifts that help buyers clarify their situation, recognise the value of change and agree a useful next step.

Monday, 28 September 2026

Zurich 20:00 · London 19:00 · New York 14:00

Free · 45–50 minutes · English

Reserve Your Free Place

Bring one real buyer conversation. Leave with three practical ways to move it forward.

Reserve Your Free Place

When you register, you will receive the webinar confirmation, joining information and The Polar Ice Seller Light eBook by email. The Light eBook is provided to help you prepare for the webinar.

Three practical shifts for clearer buyer conversations

  • Ask before you position.
  • Turn features into buyer-specific value.
  • Agree a useful next step without pressure.

You can apply these three shifts in your own buyer conversations — or use them as a shared discussion framework with your team.

Who Will Benefit from This Webinar?

This session is for people who either conduct buyer conversations themselves or are responsible for helping a team conduct them more consistently and effectively.

Relevant for sales professionals, account managers, business developers, consultants, founders and leaders of client-facing teams.

IF YOU WORK DIRECTLY WITH BUYERS

Create clarity before adding more information

You want buyer conversations to progress without presenting too early, overloading the buyer with information or becoming pushy when the decision slows down.

You will learn how to create greater buyer clarity, connect value to the buyer’s actual situation and agree a next step that feels commercially useful rather than forced.

IF YOU LEAD A SALES OR CLIENT-FACING TEAM

Build a more consistent conversation framework

You want your team to handle hesitation more consistently, uncover what matters to each buyer and agree clearer next steps across real sales situations.

The webinar can also help you identify where buyer conversations become inconsistent across a team and which behaviours may be worth developing together.

Bring one current buyer conversation to the webinar and use it as your personal reference throughout the session.

Company-specific webinars, workshops and blended learning formats can be discussed separately after the session.

What We Will Work On

Richard uses practical examples and at least one concrete buyer conversation to connect the principles with real sales situations.

  1. 01

    Questions before positioning

    Recognise when more explanation will add hesitation and use questions to understand the situation first.

  2. 02

    Buyer-specific value instead of feature overload

    Translate a feature into value that connects with a requirement the buyer has actually confirmed.

  3. 03

    A useful next step without pressure

    Use clearer decision information to agree a commercially useful next movement without forcing urgency.

Your Copy of The Polar Ice Seller
Light eBook Version

Register and receive a concise edition introducing the buyer-focused thinking behind Impact4Sales through practical situations and reflection prompts.

  • Focused on the person, behavioural awareness and creating a genuine win-win
  • Short enough to read or skim before the live webinar
  • Designed to help you prepare without replacing the complete learning programme
  • Useful preparation, but not required for participation

Included free when you register for the webinar.

Reserve Your Free Place
Cover of The Polar Ice Seller Light version eBook

Richard D.

Founder and instructor of Impact4Sales

Richard D. developed Impact4Sales through practical sales work and classroom training across professional services, technology, logistics and medical technology. His approach combines behavioural awareness, practical communication tools and a structured sales process.

Know what to expect

1

Confirmation

Receive the webinar confirmation and joining information by email.

2

Light eBook

Receive The Polar Ice Seller Light eBook with your registration. It is designed to help you prepare for the webinar; reading it is optional.

3

Your situation

Optionally submit one buyer conversation or sales challenge you would like the webinar to address.

Bring one real buyer conversation. Leave with three practical ways to move it forward.

Monday, 28 September 2026 · 20:00 Zurich · 19:00 London · 14:00 New York · English · 45–50 minutes

Reserve Your Free Place

Frequently Asked Questions

Is the webinar free?

Yes. This is a free live Impact4Sales webinar.

Do I need to speak on camera?

No. Participants remain muted. You can contribute through the accompanying chat, and Richard responds to selected questions by voice.

When do I receive the Light eBook?

You receive it with your webinar registration. It is designed to help you prepare and reflect on your buyer conversation before the live session, but reading it is optional.

Will a recording be available?

The live session comes first. Any recording will be reviewed before a separate availability decision is made.

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Webinar interest

Interested in the 28 October webinar?

Leave your contact details to be informed as soon as registration opens for Wednesday, 28 October 2026 at Zurich 20:00 · London 19:00 · New York 15:00. This is an expression of interest, not a confirmed booking.